Last updated: December 2024
1. INTRODUCTION
AIGENTA ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our AI content creation services.
2. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
- Name and contact information
- Email address and phone number
- Company and job title
- Project requirements and specifications
- Payment and billing information
Technical Information:
- IP address and location data
- Browser type and version
- Device information
- Website usage data and analytics
- Cookies and tracking technologies
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide AI content creation services
- Process payments and manage accounts
- Communicate about projects and services
- Improve our website and user experience
- Send marketing communications (with consent)
- Comply with legal obligations
4. AI CONTENT AND DATA PROCESSING
When you use our AI services:
- We may process your content inputs to train and improve our AI models
- Your project data is encrypted and stored securely
- We do not use your proprietary content for other clients
- Content generated for you remains your intellectual property
- We may retain anonymized data for AI model improvement
5. DATA SHARING AND DISCLOSURE
We may share your information with:
- Service providers and contractors working on your behalf
- Payment processors for transaction processing
- Legal authorities when required by law
- Business partners (with your explicit consent)
We never sell your personal data to third parties.
6. COOKIES AND TRACKING
We use cookies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve our services and user experience
- Enable certain website functionalities
You can manage cookie preferences through your browser settings.
7. DATA SECURITY
We implement robust security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data centers and infrastructure
- Staff training on data protection
8. YOUR RIGHTS
Under applicable privacy laws, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Delete your personal data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent
9. DATA RETENTION
We retain your data only as long as necessary for:
- Providing services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
Project data is typically retained for 3 years after project completion.
10. INTERNATIONAL TRANSFERS
Your data may be processed in countries outside your location. We ensure appropriate safeguards are in place to protect your data during international transfers.
11. CHILDREN'S PRIVACY
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.
12. CHANGES TO THIS POLICY
We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.
13. CONTACT US
For privacy-related questions or to exercise your rights, contact us at:
Email: dm@aigenta.gr
Subject: Privacy Inquiry
Website: www.aigenta.gr
AIGENTA - Protecting your privacy while disrupting digital content since 2024
